Editorial content. Not sponsored and not written by a vendor.
Know the categories
- Antivirus — signature and behavior-based blocking
- EDR — detection, investigation, and response on endpoints
- XDR — correlation across endpoints and other sources
- MDR — a managed service that operates the tooling for you
Who responds?
The most important question is often staffing: a powerful EDR tool has limited value if nobody reviews its alerts.
Pilot checklist
- Deploy to a representative group
- Review alert volume and quality
- Test isolation and rollback features
Questions to ask in a demo
- Show me a real investigation from detection to response, in the actual console.
- Roughly how many alerts do similar organizations see, and who is expected to triage them?
- What happens when an endpoint is offline for days?
- If we buy a managed detection service, exactly what does your team do, and what stays with ours?