Editorial content. Not sponsored and not written by a vendor.
About the product
- What problem does this solve that our current tools don't?
- Which platforms are supported, in writing?
- What does administration look like weekly?
About the vendor
- What does support include, and during which hours?
- How are product vulnerabilities disclosed?
- Can we speak with a reference customer of similar size?
About cost
- What is included and excluded in the quote?
- How does pricing change as we grow?
- What are the contract terms and exit options?
Before the demo ends
- Can we run a pilot in our own environment before committing?
- Show me day-to-day administration, not only the sales presentation.
- What is the most common reason customers contact your support team?